A Conversation With the Curatorial Desk

Get in touch.

Whether you're buying a piece, selling one, requesting a valuation, or simply asking a serious numismatic question — we read everything that comes in. Choose the route that fits, and we'll come back to you properly.

— The Jardines Curatorial Desk —

Replied to personally by Ben and Johan Ungerer.

What brings you here?

Choose Your Route

Most common · Sellers

I'd like a valuation

If you have a coin, banknote, medal, or collection you'd like us to look at, the valuation request form is the fastest path. Photographs and any provenance you have shorten the conversation considerably. We treat every enquiry confidentially.

Open the valuation request

For active enquiries

I'm asking about a piece

Stock questions, condition queries, certification details, or "do you have anything like this?" — WhatsApp is the quickest channel. Send the SKU or the page link and we'll come back the same day during business hours.

Open WhatsApp

Order issues · After-sale

About an order

Tracking, delivery, missing pieces, certificates, returns — all by email so we have a written record. Include your order number and a clear description of what's happened. We respond within one business day.

Email us

Research · Press · Library

A serious question

Numismatic research questions, library corrections, press enquiries, or a serious historical question we might know the answer to — we welcome them. Email is best; please be specific, and we'll be specific back.

Email us

Direct channels

All Roads Lead to the Same Desk

WhatsApp · Fastest +27 64 695 1923 Best for: stock questions, quick yes/no, urgent matters.

Email · Considered replies info@jardinesgalleries.co.za Best for: orders, valuations with attachments, written records.

Phone · By appointment +27 64 695 1923 Best for: in-depth conversations about high-value pieces. WhatsApp first to schedule.

What helps us help you well

Editorial Note

The more specific the message, the better the answer. A photograph of a coin's obverse and reverse tells us more than three paragraphs describing it. An order number resolves a delivery question in minutes. A clear question gets a clear answer. Here's what makes the conversation faster, on either side of it.

For a valuation Photograph both sides, in even daylight, against a plain background. If it's slabbed, photograph the certification number too. Note any provenance you know — previous owners, auctions, when and where it was acquired.

For an order Include your order number from the confirmation email and a one-line summary of the issue. Photographs of damaged packaging, where applicable, help us file a courier claim quickly.

For a stock query The fastest path is sending the gallery page link or SKU. We'll confirm availability, condition, and any provenance details that aren't in the listing.

For a research question Be specific about what you've already looked at. Naming the source you're checking against — Hern, Levine, an auction record — helps us pick up exactly where you've stopped.

Home Shop Library Valuation